Scope of e commerce pdf

The major challenge was for gather effective information about the subject matter various national and international publication. The data collection and research methodology was mainly divided into two parts Primary data collection 2. Secondary data collection 3. Primary data collection: The qualitative research approach was used to gather the required information and data from the available literature. Secondary data collection: E-Business approach in India is recent and has many challenges in implementing form govt.

To know the customers perspective about the E-Business adoption and challenges, a survey was conducted using a questionnaire one was in physical form and another was online.

Online link was sent to different user groups and there response was recorded electronically in the computer system. The data obtained was analyzed for further interpretation. E-Business is all about the practical realization of these mind-boggling opportunities- opportunities in terms of business-to-business interaction over the Internet, in supply-chain planning, analysis and automation: catalogue management ; order management entry, confirmation, tracking, fulfillment, invoicing and payment ; warehousing and inventory management; shipping and freight; pricing ; promotion ; taxes ; duties ; reporting ; customer relation management ; customer service ; customized product and service development ; marketing etc.

And these possibilities are available to all types of enterprise, whether governmental, educational, nonprofit, or commercial The number of internet subscribers in India has increased by ten folds in last decade and our study shows that it will be 35 folds by the end of year compared to year making India a global hub for internet users and using its capabilities for harnessing major business and trade benefits.

It will eliminate the role of intermediaries, making the business model easily accessible, customer friendly and auditable transparent. A survey was conducted using questionnaire about the awareness of internet usage, about the users and penetration in India.

The responses were analyzed and with the growing number of internet users at exponential rate in last decade and at the same time most of the businesses in India adopting their business in electronic form within their company and also directly with the customers' for their work.

E-Business: Scope And Challenges In , HSBC first time launched ATMs for cash withdrawal making a revolution in Indian banking system and today almost every bank has ATMs more than lakh in country to serve the people with cash withdrawing without stepping into bank and convenient merchandise purchasing without carrying cash.

The growing e-business in not only limited to urban scenario but has expanded its root in rural regime benefiting the farmers and rural dwellers. Majority of the people are still unaware of internet-banking due to computer illiteracy and those who are using internet banking are mostly private bank customers Figure 6.

Most of our people dwell in rural areas and agriculture still dominates in Indian GDP. Many of agro-based and agricultural-development companies like ITC have improved the agricultural-business by adopting latest techniques and e-business system. It has also benefited the agricultural-sector with latest infrastructure and educating the farmers adopting new techniques for agricultural development. Figure 6: Internet Banking users percentage based upon survey Indian railway which forms busiest and densest root network in world moving millions of people to their destination has the cumbersome job of informing and booking tickets to million people in single day.

Before, getting to electronically available on internet railway has to manage long queues of passengers boarding with their limited staff. Today, with IRCTC online service, which started in August , passengers can browse train information, route information, seat availability and can book his ticket online. It is really a mammoth task for IRCTC to maintain such a huge database for thousand of trains and millions of passengers moving everyday.

Eticketing is no more a new thing to passengers and many passengers now travel with e-tickets compared to traditionally booked tickets. Figure 7: Percentage of IRCTC online e-ticket users based upon survey Many of the traditional public work from government offices are switching to electronically maintenance and operation of records. It is more suitably called e-governance which has significantly reduced large volume of paper work and has created transparency in record and operation.

E-Business: Scope And Challenges Some of the services like e-filing of income tax have benefited customers with easy filing and maintaining records. Other important office which has adopted electrically operation is Passport Office. Applicant use to wait for months to years to get their passports made for traveling. The plan to develop passport office electronically operative is still under development phase under TCS and will be soon in operation which will be able to get passport to applicant within 15 days.

Land record information and registration is also been available online which is able to transfer cumbersome paper work load, efficiency and transparency in system. Although e-governance is in implementation phase and has covered small proportion of the large system but it will soon take-over to larger proportion owing to its numerous benefits and would provide a highly transparent and work solution.

India, owing to its large population and still immature society with numerous social evils has maximum number of pending 3crores in cases of all natures in various courts of the country. It is also a difficult job for victims to register case with police.

Under this situation, e-court and adoption of modern electronic method to facilitate court proceedings is beneficial to millions of people to get justice. E-courts equipped with telconferencing and video-conferencing facilitate hearing of remote witnesses and fasten court proceeding.

There is significant improvement in Indian education system with adoption of computer in their study and also in their administrative operations. India which is giant in the fields of software technology still has large population of students which need to learn basic computer working.

With much dependency upon computer in every field of life, students of any stream need to learn this tool. Rastriya Computer Sakhsharta Mission RCSM and other government schemes had provided benefit to students to learn basic computer at low fees.

Universities and colleges now have their personal webpage easing the job to seek information about courses. With online examining system adopted by XLRI, CAT and others lakhs of student can appear for exam online making exam more efficient and effectively managed. Students can apply online for exams and make necessary payments online saving their precious time and energy.

The number of users for internet access has increased about 10 folds in last decade indicating the dependency of user as well as e-marketing business on network technology. Figure 8 shows the growing trend of Indian internet subscribers from year to The regression analysis shows best fit curve power function with coefficient of determination 0. The best fit curve was used to analyze and project the growing trend upto year showing growth upto 35 folds compared to Figure 9.

The projection model used in study indicates that India will be one of biggest user hub for e-business marketing as well depending upon network technology that will create more reliable, secure and transparent method of business transaction. India currently has lower population penetration and our study shows that it has tremendous growth and therefore high potential for e-business network model to grow, although it will take time to come to its optimum level due to in education among a large segment of people who need to better trained with new technology for adoption.

The progress has already begun among the mass youth generation with the use of cell phone technology and the use of ATM cards indicating that Indians are stepping to catch the technology with the world. Special thanks to all the participants for filling the questionnaire and providing necessary data for study. Mann, C. Plessis, M. Singh, R. Holsapple, C. Fahey, L. Builderfly helps you start your e-commerce store by catering to all your business needs. You get your business website, your online storefront, and excellent technical support to help you resolve any query.

Showcase your products and brand on your web store under your own domain name, and start selling immediately. What is the Nature and Scope of Ecommerce? E-Commerce Business Models and Types You Can Initiate With Builderfly Thanks to the affordable prices and flexibility of online shopping, the whole world shops online for everything from their daily needs to luxurious items.

A detailed plan of all your services. How do you plan to stand out from the competitors? Cost and revenue structure on how the company intends to operate in a particular market profitably? Business to Business B2B business models involve businesses selling their products or services to other businesses.

Business to Consumer An E-commerce store operating on a B2C business model displays its products directly to customers and sells them to them.

Buyer to Consumer In this business model, individuals sell their products without the involvement of any organisation. Customer to Business It refers to a business model where consumers can deliver value to a business rather than the reverse. Why leave the brick and mortar behind and go online with Builderfly? Let your business fly! Choose Builderfly! What is the scope of e-commerce in India?

How to start your eCommerce store? How can Builderfly help you start an eCommerce store? What are the popular eCommerce business ideas? Popular e-commerce business ideas include: Sell jewellery online Sell shoes online Sell laptops online Sell clothes online Sell art online.

What is the goal of e-commerce? The goal of e-commerce is to: Reduce management costs. Provide a unique shopping experience Increased brand awareness Increased revenue. Nowadays, the delays in shipping only happen because of bad environmental conditions.

The shipping service companies have good manpower to process all their operations in a timely manner. It is always a good idea to go with the best shipping partner when dealing in an ecommerce platform. As an ecommerce seller, you must have to process all the orders within 24 to 48 hours. Shipping is also a big reason in the scope of the ecommerce sector.

For Timely shipping, It is always advisable to have the correct address in the customers account panel. However, If you want to change shipping address in amazon or in any other e-commerce marketplace then you must have to contact the support team or do it manually.

Customer service is what it takes to last long in online business. If proper service is provided to the customers then it will certainly boost the customer satisfaction in the customers mind. As soon as the product is delivered to the customer, It is always recommended to send the feedback and rating emails so that you can understand the user experience and also make some changes in product improvement with feedback. Whether you sell products on an ecommerce website or on your own website, customer service is very important which will definitely provide a virtual customer touch to understand the product satisfaction and needs.

The best advantage of having your own website or on the ecommerce website is that your business is not limited to just a single place. The customers can visit your website through any part of the world and purchase your items or services. There are people all around the globe who regularly shops online.

Social media have played a huge role in expanding e-business. Reaching out to a large number of people is very important to scale any business. If you are just approaching the offline market then you are losing many potential customers of your items which are there on social media platforms and also on the search engines like Google, Yahoo, and Bing.

Amazon Global makes it easy to expand the online business to reach out more customers worldwide. Brand building is an important aspect whether you are doing an offline business or online business. Ecommerce marketplace like Amazon has a special advertising platform through which sellers can advertise their brand not just only products.

This will certainly help in brand exposure. If the seller has done good branding on their products then It will definitely help in getting more customers coming back again.

Sellers can sell the items with Generic brand also. But It is better to go with private branding for the items. The reason for making a brand on the products is that customers will get to know more about it. In the initial stage of selling your products online, Advertising is the best and first priority option to go with.

However, the advertising budget will totally depend on the sellers. Sellers can generate more sales with advertising. On the other hand promotion also helps in reaching a larger audience. It is very easy to advertise on Google, Facebook, Instagram. Through advertising any seller can showcase the products on the first page of search engines or on the e-commerce marketplaces.

It is always recommended to optimize the listings first and then make promotions and advertising tasks. The scope of ecommerce has been extended to the next level when dealing online. Sellers can offer both pricing b2b and b2b both when listing items on the e-commerce website like Amazon. Business customers are able to see bulk pricing if they are on the platform for bulk purchasing. In this way sellers can get both type of customers at the same time. Some e-commerce marketplace are only designed for b2c type.

Those marketplace does not allow b2b deals on the items.