Review software4students

So same computer, new hard drive - the Product Key would not activate, and Software4Students refused to give me a new product key under these circumstances. Sharp practice or what - I mean come on fellas - ever heard of good customer service? I guess not!

Won't be using this bunch of cowboys ever again and I would suggest you don't either. I would NOT recommend this firm to anyone. Over two weeks after paying for our software the telephone helpline is still not operating. With the message 'upgrading our phone lines' at the busiest time of the academic year for support - the phone service still does not operate. The email service takes days to come back with any reply. As our daughter needed the software to work as soon as she got to university to access timetable information.

As no telephone help was available and very slow email response we bought another set of software from another firm which did work. This web site promotes and advertises that it supplies all brands of software to the academic community. However it heavily targets Students on limited budgets who are told they can pick up any software a a fraction of the price due to this site's Volume Licensing Supply Agreement with Microsoft etc.

This is true. However all students Beware! All Microsoft products sold on this site are are not supported Free of Charge by Microsoft as you will get with the normal Retail Version.

If your software goes wrong and you need help to fix it this is what Microsoft will charge you. This is approximately the cost of the software itself and is beyond the financial means of the average student. All complaints should be directed towards Microsoft Customer Services as well as Software4Students who appear to be deliberately misleading students for profit.

I have downloaded 3 packages from this company. They all failed to download on my win 7 desktop, but all downloaded ok onto my laptop win7.

Not sure why, and I have asked them today what it is that makes the download fail on some machines. If I get a response I'll post it. I've had a similar experience to others from this site. Bought Office and put it on my old computer whilst waiting for a new one to arrive. Thought there would be no problem with this since there is a load of stuff on the net about transferring Office from one computer to another.

Before the deal you could do it but had to manage it all in house but with NAACE deal means companies like RM and software 4 students can do it on your behalf. Thanks for your input. It's just that the site is littered with grammatical errors and spelling mistakes, which made me a bit suspicious. Never used software 4 students all I can say is how they offer such good deals.

Im going to push the RM Basement to mine in the half term letter, no point in not trying to help the kids get the right software. Same here going to use RM basement this coming terms etc Russ. Feel I should maybe say alittle more about why i'm pushing the RM one, and its because im not NAACE registered probably spelt wrong but you know what I mean , and I've had a few students use the RM site and been VERY pleased with the speed and results, I've got happy students and parents already saying great, such a good saving, so it seems easiest to just go with RM.

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