How do i file a complaint with directv

DirecTV is once again a standalone company. Within the new company, all streaming offerings will be under the umbrella of DirecTV Stream. His team serves more than million wireless subscriber connections and reaches 14 million customer locations with fiber internet. The process varies depending on whether you want a refund for a balance on your active account, or you canceled your subscription and want your money back.

The whole game starts with a deactivation fee. It is calculated based on the remaining month in your existing DirecTV contract. What is it? How do I send a complaint to DirecTV?

How do I dispute a DirecTV bill? How do I dispute a charge on Direct TV? Can you sue DirecTV? When to sue DirecTV Luckily, there are legal precedents for customers going against big wireless and satellite TV service providers and winning. Does DirecTV give senior discounts? Can you negotiate with DirecTV? The Better Business Bureau and its local chapters are private organizations that collect and publish complaints against a wide range of companies.

This is, again, a way to file an official complaint against the company in a public forum. Or, alternatively, when you want another way to get your dissatisfaction out there on the internet for others to read.

What to expect: This depends on whether the company actively responds to its BBB complaints. If it does, you may receive a response directly from them, or via the BBB that asks for more information or clarification.

It is really up to the company to acknowledge the issue and offer compensation or not. File a claim against DirecTV through independent arbitration. Remember that thing about the small print of your DirecTV contract? Well instead of filing a claim before a small claims court, you can file a claim against DirecTV before an independent arbitrator. This is a process that costs the company money, so they are more likely to sit up and take notice when you put them on alert that the process has been started.

When to try it: Any situation in which you believe DirecTV has misled you, violated their contract with you, or violated the law can be pursued through arbitration. Typically claims involve a specific request for how DirecTV can fix the situation, which may include financial compensation.

What you need to do: Fill out our form below to start your claim against DirecTV. What to expect: For more details about arbitration, click here. Or start your claim below and let us help! DirecTV Corporate Office. DirecTV Lawsuits. Best of the Best. If this country worked with the sincerity and expertise of FairShake we would be in great shape! They got more done in a few weeks than I did in over two years.

They are really a light for us in a very hard time. EST on any day of the week. Direct message Directvservice on Twitter. Follow DirecTV on Facebook. If other methods do not work, this one might. Sometimes posting a complaint in a public forum will prompt a company to action. Let our expert team help you file a complaint against DirecTV for free instead — and get compensated. You should try to contact DirecTV on their Main Customer Service line at or through their online customer service page here.

Representatives here deal with complaints that have been escalated from the lower levels of customer support. The corporate switchboard is For general questions, call TTY: Call Customer Care on Tweet DirecTV. Follow DirecTV. Watch DirecTV. Customer Service